Can Healthcare Providers Incentivize Reviews?
Learn when healthcare providers can offer incentives for online reviews, what the FTC allows, and how incentives can create compliance risk if handled improperly.
Guidance on FTC review rules and compliance in healthcare, including fake and manipulated reviews, review gating, enforcement risk, and reporting illegal practices.
Learn when healthcare providers can offer incentives for online reviews, what the FTC allows, and how incentives can create compliance risk if handled improperly.
Healthcare employees may leave online reviews, but undisclosed staff reviews can create compliance and transparency risks. Understanding disclosure requirements is essential for healthcare providers.
Review gating refers to selectively soliciting or filtering reviews in ways that can misrepresent patient experience. In healthcare, these practices can create compliance and regulatory risk.